Ordering

Shipping Policy

We deliver products both Australia wide, and internationally.

Freight costs are influenced by the size and weight of the product and your location.

Orders are dispatched nationally within 1-2 business days and delivery times are estimated at between 3-7 business days depending on your location within Australia.

Customer Service Policy

We are committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct.

Refund/Returns Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty.

Pricing Policy

All of our national prices are in Australian dollars (AUD) and include GST (Goods and services tax). Product prices are regularly updated when price changes are received from our suppliers. If you find a cheaper advertised price somewhere else, email or phone us with the details of the supplier together with prices of the product required, and we will endeavour to provide you with a more competitive price.